Route Leads
Send Every Lead to
the Right Team
Route leads automatically based on the rules that fit your business.
Get Every Lead to the Right Person
Automatically direct leads to the right team or sales rep.
Route every enquiry where it belongs.
Reduce delays and keep every lead moving forward.
Process
From Enquiry to Right Rep
Set rules, route leads, and keep conversations moving.
Capture Leads
Bring every new enquiry into Luluchat.
Set Routing Rules
Choose how leads should be assigned to your team.
Match the Right Team
Automatically send each lead to the right person or department.
Notify Your Team
Make sure assigned team members know when a new lead arrives.
Start the Conversation
Get the right person responding without unnecessary delays.
Key Benefits
A Smoother Way to Manage Every Lead
Make lead management simpler from the moment an enquiry comes in. Get leads to the right people faster, minimise unnecessary handoffs, keep teams focused on what they do best, and always know who is responsible for each conversation.
Faster Lead Response
Get new enquiries to the right person quickly.
Reduce Lead Handoffs
Send leads directly where they need to go.
Keep Teams Focused
Give each team the leads they are best equipped to handle.
Never Lose Track
Know who owns every lead and conversation.
FAQ
Simple Lead Routing,
Built for Teams
Send every enquiry to the right person without the manual work.
1. What is Route Leads?
A way to automatically assign incoming leads to the right team or person.
2. How are leads routed?
Leads can be assigned based on rules that match your business process.
3. Can I route leads to different teams?
Yes. Send enquiries to the appropriate department or sales team.
4. Can leads be assigned automatically?
Yes. Set routing rules to automate lead assignments.
Every Lead
Captured
AI Agent
Online 24/7
Instant Replies
in seconds














































