and more
Before Using Luluchat
Customer service frequently faced WhatsApp restrictions when contacting new customers. Since there was no previous conversation history, message delivery became unreliable.
Luluchat WA – Coexistence Solution
Allows communication through WhatsApp Business API while keeping their existing WA Business app. Combined with Team Inbox, multiple customer service agents could manage the same number from one platform.
The Result
Zero Healthcare reduced WhatsApp restriction issues, improved message delivery, and increased customer service efficiency with better team collaboration on a single WhatsApp number.
