and more
Before Using Luluchat
Manage customer enquiries across multiple branches was challenging. The management team had limited visibility into how each branch handled customer conversations and whether enquiries were responded to promptly.
Luluchat Inbox + Flow Solution
LuluChat’s Message Flow qualified customer enquiries before routing them to the right team, while Team Inbox gave management real-time visibility into branch performance.
The Result
Siang Hin Car Dealer improved response consistency, reduced response time, and enabled management to monitor customer service performance across all branches from a single platform.
